How does pay-per-view work?

After you make your payment you will receive link to the page with your video(s). The link will be also send to your email address. You have 48 hours to download the video. If you need more time you may email clipsupport@domkarin.com with your order number or full name.

What format is the movie in?

It is Windows Media Player format (.wmv). After you download, you should see: name.wmv If you don't get .wmv as default try typing it in.

How do I download the movie?

PC users: You need Windows Media Player to download the video. It is recommended to save the video first and than watch it. To save a video on your hard drive simply right click on the link and 'Save Target As' (in Internet Explorer) or 'Save Link As' in (in Netscape). There you choose where the video is saved on your hard drive. After you save the video, it is yours forever, and you can watch any time you want. Try to save a free preview video to see if it works for you.

Mac users: click and hold the mouse down over the download button on your confirmation page and the option key at the same time. Then drag it to the "Save to Disk" selection that pops up when this is done correctly.

Where can I get Windows Media Player?

Click HERE and you will get free, newest version of the media player.

I can't download the video. What do I do?

Read answer to question "How to Download the Video" and if it still doesn't work email clipsupport@domkarin.com. You may also try to reinstall your Windows Media /player or use different browser.

When I try "Save Target As" option, I get the extension .php.

Change it to .wmv , so it will be name.wmv

I use AOL's browser. Can I still download the video?

I recommend Netscape or Explorer, but if AOL works for you that's fine. If it doesn't try another browser such as the ones recommended or Safari, Opera, or Firefox.

Can I use Real Player or Quick Time to download the video?

No, you can't. The videos are only in available in Windows Media Player (.mmv) format.

I have downloaded movies long time ago but my computer crashed and I lost it all. What can I do?

To avoid this sort of issue, it is recommended to burn the movies on a CD or a DVD asap. I am not responsible for lost movies. If you purchased the movies within last 2-3 months I can reactivate them.

Does membership to www.domkarin.com give me access to your pay-per-view videos?

No, Pay-Per-View means you pay per viewing each video. The membership offers different exclusive content. Click HERE to get more info about membership.

If I purchase a video, what name will appear on my credit card?

M9 Communications.

My credit card is good, but I can't purchase the video. What should I do?

Make sure you type all the billing information as it says on your statement. It is very sensitive to prevent fraud.

What is a CVV number and where do I find it?

Here is a pictoral explanation.

I have paid for the video but I got an empty page for download. What can I do?

You need to have cookies enabled to have the video go through. Email clipsupport@domkarin.com to have your videos set up. To enable cookies in Internet Explorer 6 and above:


  1. From Internet Explorer's Tool drop-down menu, choose Internet Options.
  2. Click on Privacy tab.
  3. The default setting is Medium, which will allow you to accept cookies. To change this setting, move the slider to determine which setting you prefer. If your setting has been set to Custom, click the Advanced button and choose Accept Cookies.
  4. Click Apply and then OK.



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